Information we collect
We only collect what we need to answer you and fulfil your order:
- Contact details — your name, phone number and any email you give us when you message us on WhatsApp, Instagram or email.
- Order details — products, quantities, shipping address and order history.
- Payment information — handled by our payment provider; we do not store full card numbers.
This website does not require an account, does not use advertising or tracking cookies, and does not collect information through forms. Our hosting provider (Vercel) processes standard technical data such as IP addresses to deliver and secure the site.
How we use it
- To confirm, prepare, ship and support your order.
- To reply to your questions, including wholesale inquiries.
- To keep the business records required by law (for example tax and accounting).
- To send updates or offers — only if you ask to receive them, and you can stop at any time.
Who we share it with
We never sell your personal information. We share it only with the service providers needed to run the order — shipping carriers (USPS, UPS), our payment provider, and the messaging platforms you chose to contact us on (WhatsApp, Instagram) — or when the law requires it.
WhatsApp and Instagram are run by Meta and their own privacy policies apply to messages sent through them.
How long we keep it
We keep order records as long as needed for the purposes above and for the periods required by tax and accounting law, then delete them.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us on WhatsApp +1 313-899-8114 or email sales@tajmocha.com.
Children
Our store is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy we will update the date below. Significant changes will be highlighted on this page.